Greetings from the new Property Manager

January 19, 2017

Dear neighbors,

As Dave Roberts informed you a few days ago, I have accepted the job of property manager for the Association. Having semi-retired, it will keep me out of my wife’s hair, which she appreciates, and I hope will make the affairs of the neighborhood run a bit smoother, which we will all appreciate.

Sheila and I have lived at 744 Meadowview Court for 31 years; we are your neighbors and consider ourselves fortunate to live in such a beautiful place with such fine people. Sheila has done the Association’s bookkeeping for over 20 years, so the transition should be seamless. As a matter of fact, as far as you’re concerned, you should see very little difference in operations. In general, here is what I will be doing, after a short transition period:

• Build and maintain a website (already in the works)
• Collect dues and do the bookkeeping
• Clubhouse reservations and management
• Manage pool passkeys
• Manage contractors for the pool, grounds, landscaping, etc.
• Manage the POA’s finances
• Act as initial point of contact for all POA business
• Write a brief monthly newsletter
• Carry out enforcement actions as directed by the Board

I should stress that I have no independent managerial or decision-making authority; that remains with the Board, and my role is to carry out their instructions. That said, please understand that dues collection and rules enforcement have been sore points for many years, and I’ve been instructed to improve the situation. Toward that end please visit the Important Documents page to look at the POA’s charter, by-laws and restrictions. Please take a few minutes to review them. (There are additional rules for the condos at the same page.)

I would greatly appreciate your keeping me informed of changes in your mailing address, phone numbers and/or email address. Makes life simpler for everyone.

Best to contact me by email – kdg@accmachprod.com – which I’ll answer promptly. Of course, if the need is urgent, don’t hesitate to call me at 423-571-1470.

If you have any questions, just ask. At this point I may not have the answer at hand, but I’ll get back to you quickly.

Finally, your suggestions are greatly appreciated – just send me an email.

Thanks,

Ken Gough
Property Manager
Quail Hollow Property Owners Association