Author: Quail Hollow

Newsletter August 25, 2019

Quail Hollow neighbors,

  • The roofers will start early Monday morning on the club house roof.  The club house and pool will remain open.  Work will be completed this week, weather permitting.
  • The first of 2 layers of asphalt has been laid in the repaired area in Quail Hollow Court (the “sinkhole that wasn’t”).  The 2nd layer should be put down this week.  By the way, we are pursuing an insurance claim with the company that did the damage.  Don’t hold your breath, but we do expect to collect, although we may have to sue.
  • Last day for the pool is Sunday, Sept. 15.  It will be shut down for the season on Monday, Sept. 16.  Enjoy it while you can!

Ken Gough
Property Manager

Newsletter July 13, 2019

Quail Hollow neighbors,

  • Final reminder that monthly, quarterly or semiannual dues must be paid no later than Monday, July 15.
  • The small tree behind the clubhouse that was uprooted is now firewood and a pile of branches, and the stump has been ground up.  I’ll get it smoothed and re-seeded next week.
  • The plumbing repairs at the clubhouse set us back almost $2500.  We need to put down about 25 bags of mulch in front of the pool soon, and later we may need to smooth and re-seed the dug-up area.  And there may be more repairs coming up – stay tuned.
  • I cut the weeds on the tennis court.  Now would one of the tennis players be kind enough to sweep it?
  • We’ve submitted an insurance claim on “the sinkhole that wasn’t”.  We expect that there will be no net cost to us, although it will take a while to collect.  The paving has been contracted, but it’s in an out-of-the-way spot, and such a small repair that to minimize cost we’ve told the paving company they can do it whenever they have another job in the area.  Patience, because with the wet weather that’s played havoc with everyone’s schedule, it may be a few more weeks.
  • Clubhouse roof replacement coming up this month.  (We hope – the weather is helping no one.)
  • Some weeding needs to be done in front of the clubhouse, on the mound, and at the entrance.  We do it ourselves, or it costs a lot of money for a landscaper to do it.  Here’s an idea – pay your kids to do it.  Everybody wins.

Any questions or concerns, don’t hesitate to contact me.

Ken Gough
Property Manager

Newsletter June 13, 2019

Quail Hollow owners and residents,

  • Remember that the speed limit in the neighborhood is 20 MPH.  Now that the weather is warmer, there are more walkers and joggers out and about.  Please respect them!
  • The roofers inform me they will get to work on the clubhouse in 2-3 weeks, weather permitting.  Shouldn’t interfere with activities much if at all.
  • Repair of the sinkhole in Quail Hollow Court will begin soon, weather permitting.  The hole is at least 5 feet deep, but we won’t know the true situation until excavation begins.  Rough estimate of the cost is $10K -$15K.
  • The pond has silted up to the point that we can’t run the aerator fountain – at its deepest, it’s about 3-1/2 feet.  I’m getting quotes for dredging it.  You’ll remember it’s a lengthy, smelly, expensive process.  If you know of a contractor who can do the job, please let me know.
  • You’ve probably noticed that the bushes on the mound behind the clubhouse are growing like weeds.  In spite of the mulch and Preen, so are a few weeds. When you’re down there, how about taking a minute to pull some?
  • When paying your dues, please make the checks payable to Quail Hollow Property Owners Association, or QHPOA.  Of course, you can also pay by direct deposit or Venmo – call for details.
  • Reminder, for those paying dues quarterly and semi-annually, your next payment is due no later than July 15.
  • As most of you are aware, Board member Bob Looney died unexpectedly last month.  He is succeeded by 2 new members – Roger Day and Lisa Vezzosi.  Lisa will also serve as Treasurer – she has a background in finance, and will keep me on the straight and narrow.  Thanks to both for their willingness to serve.

See you around the neighborhood,

Ken Gough
Property Manager

President’s Report Jan.15, 2019

Quail Hollow Property Owners Association
January 15, 2019

A report on 2018, and a look ahead to 2019

2018 has been a busy year!

  • During the winter we had to deal with several plumbing problems.
  • In April we had our 2nd annual clubhouse cleanup day. Thanks to all who participated on a cold, wet day, helping with weeding, pruning, and spreading mulch.
  • Also in April we finished replacing the pool furniture cushions.
  • In July, after a long delay caused by wet weather, portions of Quail Hollow Drive and Beechwood Drive were paved at a cost of $47,116.
  • In late August, the silt trap was cleaned out and repaired. Other than that, the pond seems to be in good shape.
  • This fall the Board adopted 2 new policies. The first specifies what kind of vehicles may be kept outside, and sets procedures for temporarily keeping a non-conforming vehicle at one’s home.  The second establishes procedures for assuring clubhouse cleanup and assesses penalties if problems are not corrected in a timely fashion.
  • In late summer a potentially serious problem with the clubhouse’s foundation was found and corrected.
  • In September and October there were several incidents of vandalism and theft, and a couple of cars were broken into. Police patrols were increased, and after a neighborhood meeting the Board decided to monitor the situation before taking any action.  No further problems have occurred.
  • In the fall the Board reluctantly made the decision to increase dues from $720/yr to $780/yr. This was deemed necessary to insure that we have adequate funds to pay for paving the roads and proper maintenance of our aging facilities, without having to resort to special assessments.
  • We initiated neighborhood parties this summer, and got together for food and good times at the pool opening party, the fall get-together, and Christmas.
  • And let’s not forget the excitement from the night-time visits by a hungry bear!

Due to frugal management, the POA remains in good financial shape, with about $33,000 in checking and almost $106,000 in savings.

However, 2019 is shaping up to be a year of big decisions.  Quite simply, the facilities are aging, and it’s beginning to be a concern:

  • The clubhouse has structural problems caused by poor stormwater drainage that must be addressed this year.
  • The clubhouse will also require a new heat pump and roof within a few years.
  • The pool’s maintenance expenses have been increasing year by year, and the heater and filtration equipment are nearing the end of their expected lives.
  • The tennis courts are in poor condition.  We now know that they were inadequately built on unstable soil.  Further repairs will not last more than a few years.  Something must be done soon, but the options are limited, and whatever we do will be expensive.
  • And the clubhouse’s plumbing is in poor condition, with extensive repairs (or possibly replacement) needed soon.

Clearly, the Board of Directors will be making important and potentially expensive decisions in 2019, but these are issues that can’t be delayed any longer.  Your input and suggestions are appreciated and will be given careful consideration.

Thank you for the opportunity to serve Quail Hollow and its residents.

Jennifer Blankenship

Newsletter Dec. 30, 2018

December 30, 2018

Quail Hollow neighbors and property owners,

You are reminded that dues for 2019 have been set at $780/year.  You may pay

  • the full amount by Jan. 15, or
  • semiannual payments of $390 by Jan. 15 and July 15, or
  • quarterly payments of $195 by Jan. 15, April 15, July 15, and Oct. 15, or
  • monthly payments of $65 by the 15th of each month.

A penalty of 2% of the outstanding principal amount is applied to delinquent accounts.

The convenience of online banking now makes it easy to set up automatic dues payments.  Please call me at 571-1470 for QHPOA’s routing and account numbers.  For security reasons, I will not give out this information by email or regular mail – you must call me.  Of course, we still accept cash, checks, money orders and Venmo.

Two new policies have taken effect this year.  They are:

Clubhouse Cleaning Policy

The Quail Hollow Clubhouse is the property of the Quail Hollow Property Owners Association and is reserved for the exclusive use of the residents and property owners of Quail Hollow.

In order to hold costs and dues to a minimum, the Association does not employ a cleaning service.  Rather, users of the clubhouse agree that they will clean the clubhouse after use, leaving it in as good or better condition than they found it.  This includes (but is not limited to) vacuuming or sweeping all floors and mopping if required; cleaning the bathroom and kitchen; dusting/cleaning tables and chairs; returning chairs and tables to the store room; removing all food and other perishable items; replacing/refilling consumable items such as soap and paper towels; etc.

The Property Manager or his designee will inspect the premises after each use, and, if in his sole opinion, the cleanup is inadequate, he will require the user to correct the deficiency before the next use or within 48 hours, whichever is sooner.  If the user fails to do so, the Property Manager will either perform the cleaning or arrange to have it done, and the user will pay a fine equal to the cost of the cleaning service but no less than $25.

The household responsible will have its usage privileges suspended until the fine is paid.

Policy on Vehicle Storage

Article 7.K. of the Restrictions of the Quail Hollow Property Owner’s Association provides that:

No boat, motor home, travel trailer, recreational vehicle or other vehicle/vehicle component except an automobile may be stored overnight on any lot unless the same be within a garage or carport.

Recognizing that there may be situations in which this restriction is unduly and unnecessarily burdensome, Article 7K shall be enforced as follows:

  • “Automobile” means any commonly-used vehicle such as a car, minivan, motorcycle, or pickup truck intended primarily for personal or family use, but excludes vehicles such as (but not limited to) pickups with externally-mounted equipment (other than for hauling recreational items such as canoes, bikes, etc., and camper tops), trucks larger than a pickup, large-capacity vans or buses (for example, church vans), panel trucks, limousines, vehicles with extensive advertising or company markings, etc.
  • Prior to the event, or immediately upon realizing that it will be necessary to store a prohibited vehicle overnight, the property owner/resident shall inform the Property Manager by email, phone or text message, stating the reason and the date by which the vehicle shall be removed.
  • If the Property Manager in consultation with the Board determines that there is good reason for allowing an exception, he will give permission.
  • The Property Manager may grant an exception for up to 3
  • The property owner/resident may request permission from the Board of Directors for a longer period; provided, however, that the Board shall have sole discretion in the matter.
  • If the vehicle is not removed when required, the property owner/resident shall be assessed a penalty of $25/day until it is removed, subject to modification by the Board.

I appreciate hearing from you with your suggestions, and will do my best to resolve your concerns and complaints.

Happy New Year to all!

Ken Gough
Property Manager

Clubhouse Cleaning Policy

The Quail Hollow Clubhouse is the property of the Quail Hollow Property Owners Association and is reserved for the exclusive use of the residents and property owners of Quail Hollow.

In order to hold costs and dues to a minimum, the Association does not employ a cleaning service.  Rather, users of the clubhouse agree that they will clean the clubhouse after use, leaving it in as good or better condition than they found it.  This includes (but is not limited to) vacuuming or sweeping all floors and mopping if required; cleaning the bathroom and kitchen; dusting/cleaning tables and chairs; returning chairs and tables to the store room; removing all food and other perishable items; replacing/refilling consumable items such as soap and paper towels; etc.

The Property Manager or his designee will inspect the premises after each use, and, if in his sole opinion, the cleanup is inadequate, he will require the user to correct the deficiency before the next use or within 48 hours, whichever is sooner.  If the user fails to do so, the Property Manager will either perform the cleaning or arrange to have it done, and the user will pay a fine equal to the cost of the cleaning service but no less than $25.

The household responsible will have its usage privileges suspended until the fine is paid.

By order of the QHPOA Board,

__Jennifer Blankenship_______                                          __Oct. 9, 2018___

Jennifer Blankenship, Chairman                                            Date

__Mark Garland_____________                                        __Oct. 9, 2018__

Mark Garland, Secretary                                                        Date